AuraCare — auracare.dev.auracle.akn.org.uk
URL: https://auracare.dev.auracle.akn.org.uk Type: Healthcare SaaS — Pharmacy Triage & NHS Integration Environment: Development / Demo Product Family: Auracle
Overview
AuraCare is a digital pharmacy management and triage platform designed to connect pharmacists with NHS systems and provide AI-powered diagnostics.
It streamlines patient care workflows by providing a unified dashboard for pharmacists to assess symptoms, manage patients, coordinate with medical teams, and track operations — all from a single interface.
The platform currently operates in Demo Mode, with a sample pharmacist identity and pharmacy reference (Pharmacy #12345).
Core Features
1. AI-Powered Symptom Analysis
- Pharmacists can enter patient symptoms and receive AI-driven diagnostic assessments
- Designed to support — not replace — clinical judgement
- Helps triage patients quickly and recommend appropriate next steps (e.g. refer to GP, dispense OTC medication, call 999)
2. Patient Management
- Centralised patient database for registered pharmacy patients
- Patient records accessible from the dashboard
- Track patient history, previous consultations, and ongoing issues
3. Medical Team Coordination
- Interface for contacting and coordinating with the wider NHS medical team
- Enables pharmacists to escalate cases to GPs, nurses, or specialists
- Facilitates joined-up care across healthcare providers
4. Ticket System
- An internal task and issue tracking system for pharmacy operations
- Raise, assign, and resolve operational tickets (e.g. supply issues, system faults, patient complaints)
- Provides audit trails for accountability
5. Real-Time Chat
- Built-in team messaging for quick internal communication
- Enables pharmacists to consult colleagues or reach the medical team in real-time
- Reduces reliance on phone calls or external messaging apps
6. Inventory Management
- Track stock levels of medicines and pharmacy supplies
- Receive alerts for low stock or expiry approaching
- Manage orders and supply chain information
7. Analytics Dashboard
- Performance metrics for the pharmacy (consultations, tickets, patient volume)
- Trends over time to support operational decision-making
- Reports that can be exported for management review
8. Integrations
- Settings panel for connecting external systems (e.g. NHS Spine, EHR platforms, prescription services)
- Designed to slot into existing NHS IT infrastructure
Navigation Menu
The application sidebar contains the following sections:
| Section | Description |
|---|---|
| Home | Main dashboard overview |
| Patients | Patient records and management |
| Medical Team | Team directory and coordination interface |
| Tickets | Internal task tracking |
| Chat | Real-time messaging |
| Library | Reference materials and clinical resources |
| Inventory | Stock management |
| Analytics | Usage and performance reports |
| Integrations | External system connections and settings |
UI & Design
- Supports light and dark mode switching via a theme toggle
- Responsive design for both desktop and mobile devices
- Designed for use in fast-paced pharmacy environments — clear, minimal, and accessible
Demo Mode
The current deployment at auracare.dev.auracle.akn.org.uk runs in Demo Mode:
- No real patient data is used
- A sample pharmacist identity is loaded by default
- Pharmacy is identified as #12345
- Useful for evaluating the platform or onboarding new team members
Product Context
AuraCare is part of the Auracle product family (auracle.akn.org.uk). The dev subdomain indicates this is the development or preview environment, not the production deployment.
Access
Access to AuraCare is restricted. The development demo is accessible at the URL above, but production environments require authorised pharmacy credentials.