Your information
This is the privacy policy for the Dockside iPhone app.
Dockside runs no server of its own. akn Systems Ltd operates no database of users, receives no copy of what anyone does in the app, and cannot see who has installed it. Everything below is either held on the device or sent directly from the device to a third party named here.
| Publisher | akn Systems Ltd, registered in England and Wales |
| Applies to | The Dockside iPhone app |
| Contact | kabir.a@akn.me.uk |
What the app asks for
Section titled “What the app asks for”| Item | Asked for | Why |
|---|---|---|
| Location | Optional | To centre the map and show distance to docking stations |
| Cycle hire account email and password | Only to hire | To sign in to the account you already hold with the scheme operator |
| Name, date of birth, address | No | |
| Payment or card details | No | Entered on the operator’s website, never in the app |
| Contacts, photos, calendar, microphone, camera | No | |
| Advertising identifier | No |
Declining location leaves the app fully usable. The map opens on London and distances are not shown.
What is stored on your device
Section titled “What is stored on your device”| Item | Where | Removed by |
|---|---|---|
| Sign-in token and account ID | iOS Keychain | Signing out, or deleting the app |
| A random device identifier, generated on first launch | iOS Keychain | Deleting the app |
| Pinned and hidden docking stations | App settings | Deleting the app |
| The most recent release code and its docking station | App settings | Dismissing the banner, or deleting the app |
| Cached account details and journey history | App storage | Signing out, or deleting the app |
| The list of docking station locations | App storage | Deleting the app |
Your password is never stored. Your email address is never stored either. Once sign-in succeeds, the app holds the token and nothing else identifying you.
Signing out clears the token, the account ID, and the cached account details and journey history.
What leaves your device
Section titled “What leaves your device”Dockside sends data to two destinations. Neither is operated by akn.
Transport for London
Section titled “Transport for London”| Sent | When | Purpose |
|---|---|---|
| Coordinates of the area of map you are looking at | While the map is open | To request docking stations nearby |
| Your IP address | With every request, unavoidably | Ordinary internet routing |
These requests carry no account, no token, and no device identifier. They are not associated with you.
The cycle hire scheme operator
Section titled “The cycle hire scheme operator”Only after you choose to sign in.
| Sent | When | Purpose |
|---|---|---|
| Email address and password | Once, at sign-in | To obtain a sign-in token |
| Sign-in token and account ID | With each account request | To read your details, access period, and journey history |
| The random device identifier | With each request | Required by the operator’s service |
| The docking station you selected | At the moment of hire | To release a bike |
| Your IP address | With every request, unavoidably | Ordinary internet routing |
The operator is the controller of your cycle hire account. What it does with that account, and how long it keeps your journey history, is governed by its own privacy policy, not this one.
What is never collected
Section titled “What is never collected”| Item | Detail |
|---|---|
| Analytics | The app contains no analytics SDK |
| Advertising | The app contains no advertising and no tracking |
| Crash reporting | None is collected by akn. Apple may collect crash data if you have enabled sharing with developers, in which case Apple’s terms apply |
| Location history | Coordinates are used for the request in hand and not retained |
| Anything sent to akn | The app makes no request to any akn server |
Dockside does not track you across apps or websites and asks for no permission to do so.
Links that leave the app
Section titled “Links that leave the app”Settings and the hire screen can open the operator’s website inside the app.
| Link | Destination |
|---|---|
| Manage account & payment | The cycle hire operator’s website |
| Delete Account | The cycle hire operator’s website |
Once that website opens, the operator’s privacy policy applies. Dockside does not read what you type into it and does not receive your card details.
Your rights
Section titled “Your rights”akn Systems Ltd holds no personal data about Dockside users, so there is nothing held by akn to request, correct, or erase.
| To do this | Go to |
|---|---|
| See or correct your account details | The operator’s website |
| Obtain your journey history | The operator |
| Delete your cycle hire account | The operator’s website |
| Remove everything Dockside holds | Sign out, or delete the app |
Deleting the app removes the Keychain entry, the cached account details, the journey history, and the pinned and hidden docking stations from the device.
Children
Section titled “Children”Dockside is not directed at children. The cycle hire scheme sets its own minimum age, which the operator enforces on the account, not the app.
Changes
Section titled “Changes”This page is the current policy. It carries no revision history. Where this page and the app disagree, the app is correct and the page will be corrected.
Related
Section titled “Related”- Hiring a bike covers what signing in is used for.
- Support covers how to raise a question about this page.